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BDCUSA's Comments
0 I agree with "nitaldsmom" that one should not blame Wal-Mart for the security procedures but, rather, the shoplifters who make them necessary.
To be frank, I have been stopped a few times in the past, most often at Wal-Mart, and been found that the alarm went off because the checkout clerk forgot to "demagnetize" the security chip in the DVD or whatever it was. Big deal! Just show your receipt that indicates that you bought everything in your bags and move on. If you truly expect an apology, then you will be sadly disappointed again and again. No store (including the one that I have owned and operated for the past 20 years) offers an apology for false positives on the shoplift scanners. We just write it off as a mild inconvenience, just as our customers do.
If you truly have been a police officer for fifteen years, then you should have developed a thicker skin by now. Just relax and worry more about something that is worthy of your attention, not something that is completely meaningless in the grand scheme of life.
(Wal-Mart)
To be frank, I have been stopped a few times in the past, most often at Wal-Mart, and been found that the alarm went off because the checkout clerk forgot to "demagnetize" the security chip in the DVD or whatever it was. Big deal! Just show your receipt that indicates that you bought everything in your bags and move on. If you truly expect an apology, then you will be sadly disappointed again and again. No store (including the one that I have owned and operated for the past 20 years) offers an apology for false positives on the shoplift scanners. We just write it off as a mild inconvenience, just as our customers do.
If you truly have been a police officer for fifteen years, then you should have developed a thicker skin by now. Just relax and worry more about something that is worthy of your attention, not something that is completely meaningless in the grand scheme of life.
(Wal-Mart)
0 I don't know if you have come around recently but I answered your questions regarding MagicJack earlier today. I thought I'd drop you a friendly note to let you know.
Best Wishes,
John (aka BDCUSA)
(loneshadow)
Best Wishes,
John (aka BDCUSA)
(loneshadow)
0 I don't know if you have come around recently but I answered your questions regarding MagicJack earlier today. I thought I'd drop you a friendly note to let you know.
Best Wishes,
John (aka BDCUSA)
(itsme)
Best Wishes,
John (aka BDCUSA)
(itsme)
0 Oh, something I forgot to address for "itsme..."
No, they do not have an eyeball inside your computer just because there is the little icon in the System Tray (the area next to the clock on a Windows-based computer). That is there letting you know, essentially, that the hardware is connected and active. You may see other icons there as well such as a golden circle with a stethescope for Norton Antivirus or a set of five bars indicating signal strength as detected by your wireless adapter.
((UPDATE) To My -Magic Jack Costs Me $54.97 In Electricity! Review)
No, they do not have an eyeball inside your computer just because there is the little icon in the System Tray (the area next to the clock on a Windows-based computer). That is there letting you know, essentially, that the hardware is connected and active. You may see other icons there as well such as a golden circle with a stethescope for Norton Antivirus or a set of five bars indicating signal strength as detected by your wireless adapter.
((UPDATE) To My -Magic Jack Costs Me $54.97 In Electricity! Review)
0 Folks,
I've come back by here and noticed that some have asked questions that I will be glad to address to the best of my abilities.
First, loneshadow, MagicJack is marketed basically to those who cannot afford the "high" cost of a hardware-based solution such as Packet8 and Vonage. Thus, it is very doubtful that they will come up with something real in the future. For those who really want to go the software VoIP route, rather than pay for MagicJack (money for the device plus some sort of contract fee, whether monthly or annually), just go with something that is precisely the same and is free: Yahoo Messenger or MSN Messenger (and use the voice chat feature in either of these programs) or Skype. MagicJack is not a real phone line nor is it a hardware-based VoIP solution. All it does is allow a person to use the telephone handset instead of a microphone and speakers plugged into the computer. Whoopie! If I am concerned about privacy (as a handset would permit only me to hear the caller), I'd buy a headset and use it with Yahoo Messenger. A decent headset is about $20, considerably less than the cost of MagicJack (especially in the fact that there are comparatively few headaches with use of Yahoo Messenger as compared to MagicJack).
Next, troutbum66, at first, I thought you were addressing me with your commentary. However, after reading it entirely, I see that you were directing it toward the original poster (try harder). I must say that, I agree with you that he was wrong in many details and, thus, the reason that I put up my detailed posting. :-)
Repsol24179, I'm glad that my informative posting could be of service to you. If you have any questions about other potential solutions, please feel free to let me know. As I indicated in my review, I will not put my email address up here to prevent spam but you can easily get it off my website. It's posted on every page in the upper right corner. My business website address is www.bdcusa.com
Finally, itsme, there is always a chance that an Internet connection will be hacked. That is just a matter of fact. However, what is the chance that a hacker is going to be interested in hacking your specific Internet connection? Very little. Hackers aren't hacking just for the fun of it. They want to find a way to get money, whether it be with pop-up generators that try to get people to give their credit cards for worthless "anti-virus" or "anti-spyware" programs (that actually further infect the systems rather than help clean them up) or with fooling people into giving their information at supposedly legitimate bank websites. (Hint: look at the address bar when the website comes up. If it's not your bank's website address, do NOT put anything into any field on that website! An example: if you bank at Wells Fargo and the website does not contain wellsfargo.com directly before any slashed information such as "www.wellsfargo.com/online-banking/login.php" or something similar, it is NOT real! Enter nothing and close that website.)
Anyway, back to what I was saying: using MagicJack carries practically no more potential for being hacked than does any other VoIP solution. The only difference would be that there is the potential for hackers (if they really care to listen to you) to have another way to do so if they are in your immediate area: if you hook up a cordless phone to the MagicJack, then the hackers can pick your conversation up on the airwaves rather than trying to hack into it through the computer connection. Will a hacker care to hear you talk with your aunt Sally about sister Lucy's pregnancy? No, probably not. He will move on. :-)
The one advantage that a hardware solution does have over a software solution is that it actually requires a broadband connection and, thus, there is a greater likelihood that one will have a router (which means a good, solid, reliable hardware firewall). A software solution (such as MagicJack) can be used over a dial-up connection and the best that one can do with such an Internet connection is a software firewall (such as Windows Firewall, Norton Internet Security, ZoneAlarm, etc.). Software firewalls are easily bypassed. The best hackers can disable them within about 5 to 10 seconds.
My professional opinion in my original post below (as these posts are in reverse-chronological order, with the newest being at the top) still stands. Get a real VoIP solution such as Packet8 or Vonage. (When compared to Vonage, Packet8 is cheaper, has more service areas, and has very good customer service. They also happen to be with whom I subscribe for my business. You can check them out at www.packet8.net )
If you happen to have any further questions about routers, Internet security, antivirus solutions, or anything else, feel free to email me. I'll gladly share what information and experience I can.
((UPDATE) To My -Magic Jack Costs Me $54.97 In Electricity! Review)
I've come back by here and noticed that some have asked questions that I will be glad to address to the best of my abilities.
First, loneshadow, MagicJack is marketed basically to those who cannot afford the "high" cost of a hardware-based solution such as Packet8 and Vonage. Thus, it is very doubtful that they will come up with something real in the future. For those who really want to go the software VoIP route, rather than pay for MagicJack (money for the device plus some sort of contract fee, whether monthly or annually), just go with something that is precisely the same and is free: Yahoo Messenger or MSN Messenger (and use the voice chat feature in either of these programs) or Skype. MagicJack is not a real phone line nor is it a hardware-based VoIP solution. All it does is allow a person to use the telephone handset instead of a microphone and speakers plugged into the computer. Whoopie! If I am concerned about privacy (as a handset would permit only me to hear the caller), I'd buy a headset and use it with Yahoo Messenger. A decent headset is about $20, considerably less than the cost of MagicJack (especially in the fact that there are comparatively few headaches with use of Yahoo Messenger as compared to MagicJack).
Next, troutbum66, at first, I thought you were addressing me with your commentary. However, after reading it entirely, I see that you were directing it toward the original poster (try harder). I must say that, I agree with you that he was wrong in many details and, thus, the reason that I put up my detailed posting. :-)
Repsol24179, I'm glad that my informative posting could be of service to you. If you have any questions about other potential solutions, please feel free to let me know. As I indicated in my review, I will not put my email address up here to prevent spam but you can easily get it off my website. It's posted on every page in the upper right corner. My business website address is www.bdcusa.com
Finally, itsme, there is always a chance that an Internet connection will be hacked. That is just a matter of fact. However, what is the chance that a hacker is going to be interested in hacking your specific Internet connection? Very little. Hackers aren't hacking just for the fun of it. They want to find a way to get money, whether it be with pop-up generators that try to get people to give their credit cards for worthless "anti-virus" or "anti-spyware" programs (that actually further infect the systems rather than help clean them up) or with fooling people into giving their information at supposedly legitimate bank websites. (Hint: look at the address bar when the website comes up. If it's not your bank's website address, do NOT put anything into any field on that website! An example: if you bank at Wells Fargo and the website does not contain wellsfargo.com directly before any slashed information such as "www.wellsfargo.com/online-banking/login.php" or something similar, it is NOT real! Enter nothing and close that website.)
Anyway, back to what I was saying: using MagicJack carries practically no more potential for being hacked than does any other VoIP solution. The only difference would be that there is the potential for hackers (if they really care to listen to you) to have another way to do so if they are in your immediate area: if you hook up a cordless phone to the MagicJack, then the hackers can pick your conversation up on the airwaves rather than trying to hack into it through the computer connection. Will a hacker care to hear you talk with your aunt Sally about sister Lucy's pregnancy? No, probably not. He will move on. :-)
The one advantage that a hardware solution does have over a software solution is that it actually requires a broadband connection and, thus, there is a greater likelihood that one will have a router (which means a good, solid, reliable hardware firewall). A software solution (such as MagicJack) can be used over a dial-up connection and the best that one can do with such an Internet connection is a software firewall (such as Windows Firewall, Norton Internet Security, ZoneAlarm, etc.). Software firewalls are easily bypassed. The best hackers can disable them within about 5 to 10 seconds.
My professional opinion in my original post below (as these posts are in reverse-chronological order, with the newest being at the top) still stands. Get a real VoIP solution such as Packet8 or Vonage. (When compared to Vonage, Packet8 is cheaper, has more service areas, and has very good customer service. They also happen to be with whom I subscribe for my business. You can check them out at www.packet8.net )
If you happen to have any further questions about routers, Internet security, antivirus solutions, or anything else, feel free to email me. I'll gladly share what information and experience I can.
((UPDATE) To My -Magic Jack Costs Me $54.97 In Electricity! Review)
0 I wish to say some things in regard to the review as well as in regard to the MagicJack service. I'll start with the service.
VoIP (Voice over Internet Protocol) is a wonderful technology that has been in development for many years. However, there is no software solution (e.g. MagicJack, Skype, etc.) that does the same level of job as a hardware solution (e.g. Packet8, Vonage). If one wishes to get top-notch service with few problems, then going with the albeit more expensive hardware option is the way to go. Between the two (Packet8 and Vonage), I have found that Packet8 is cheaper, gives better quality service, and has local service in many more locations (last count here in Kansas was over 60 localities for Packet8 as opposed to only three for Vonage). However, this is not a review of those providers.
MagicJack is a low-end, low-quality software solution. The USB dongle is nothing more than a glorified cable adapter that allows a telephone line to be hooked into a USB port. All the work of doing the conversion of the audio to data packets is done by the software, not the dongle. Because of this, there are many factors that affect the quality of the calls that are actually completed. (1) Speed of the processor that is available to MagicJack. This is affected by everything else that is running on the machine at the time, not to mention the overall speed of the processor to begin with and the OS that is being used on said machine. (Vista is MUCH more resource-hungry than Windows XP, for example.) (2) The amount of RAM that is available on the machine at the time. To use the service, software must be utilizied and, as such, it must be loaded into memory (RAM) to do its job: converting between data packets and audio in both directions as well as establishing the "phone call" and keeping it active until the completion of said call. If the machine has limited RAM, then Windows will try to use "virtual memory" to make up for the shortage. Virtual memory is the "swap file" that is located on the hard drive. File access is much slower than memory access (milliseconds (thousandths) as opposed to nanoseconds (billionths) and, therefore, if the software ends up utilizing some of the swap file, performance will go straight into the toilet. (3) The speed and quality of the Internet connection is of concern. If one tries to use MagicJack (or any other software VoIP solution) over dial-up, the quality will be atrocious! VoIP typically needs a stable 56Kbps to provide a good quality "phone call." Dial-up is not able to do that. While dial-up modems are capable of going up to 56Kbps, the phone companies have a limit of only 53Kbps being possible under pristine conditions. In nearly 30 years of telecommunications experience and 20 years of experience in owning a computer sales and repair service (in which I am not only the owner but also a field technician), I have never seen anyone who can maintain a top-notch dial-up connection for more than a minute or two, let alone at all times. The most common speeds are somewhere betweek 33kbps and 48Kbps, which puts MagicJack et al. in a deficit situation right from the start. Add to this the problem of bad copper wiring that is all too common in "the last mile" to the person's premises, especially the wiring in the walls of most buildings, dropped packets are common and every dropped packet means that some of the phone call is dropped. If one is lucky, the packet is able to be sent again. (If Magic Jack uses UDP instead of TCP, then re-transmission is not possible.) Hardware solutions do not have the problems associated with dial-up connections because they cannot be used with anything less than broadband. They also do not have the problems of processor and memory limitations since computers have nothing to do with them: they are devices that plug into one's router and then a regular telephone is connected to the VoIP device. Hardware solutions still have the problem of dropped packets, though, but this is less frequent since they operate over broadband connections (e.g. DSL, cable, Community Wireless, etc.).
Also, while on the subject of broadband, something else that can become an issue is the fact that many ISPs actually limit VoIP traffic going through their systems, so the quality of the connection could easily be reduced by the ISP in question itself. After all, the service is there for Internet connectivity, not speaking with Aunt June. (I personally don't agree with this concept but I mention it because it is a matter of fact and the way that ISPs look at it. Add to that the fact that many broadband ISPs also provide telephone services, this is a way to keep their direct competition more at bay.)
Now another point I should make about call quality is the sound hardware that one has on the computer, most notably the speakers and microphone. If one uses the freebie microphones that come with many sound cards and/or webcams nowadays, then voice quality going out will probably not be all that wonderful. In addition, if one doesn't position the microphone correctly (either keeping it too far from his mouth or erring the other way and "eating" the microphone (as is common with those who have no experience with microphone usage), then the pickup from the microphone is going to be terrible. (Look at where the microphones are held by talk show hosts, news reporters, public speakers who stand behind podiums, etc. They have their microphones about six inches from their mouths.) If the speakers hooked up to the computer are lackluster (such as the cheesy speakers built into some LCD monitors), the quality of the sound received will be just as lackluster.
Now, as for the power issues, it is true that any software-based system such as MagicJack requires that the machine be turned on and in normal mode (not standby) at all times to be ready to receive and make phone calls at all times. Just like a cellular phone, it will not work if it is turned off. Thus, if one does not normally leave the computer on at all times, then the electric bill will be higher, yes, as stated by EngineerG just above. Further, EngineerG's math is essentially correct, though I've not seen a 200-watt computer in a long time. Most computers nowadays, even though they have 500-watt power supplies or larger, tend to use about 300 watts even when just sitting and idling. However, that's a minor point. What I wish to say is that the USB device that MagicJack itself does have a very minor effect on the power consumption. All the rest is the computer CPU, hard drives, monitor, etc. The reason being that a USB-powered device is limited to only the amount of power able to be passed through the USB port. That is 500mA at 5VDC, which equates to 2.5 watts of power. To use a single kilowatt-hour (Kwh) of power, which averages around 8 cents the US, the MagicJack would need to be connected to the computer for 400 hours (about 17 days). Assuming that it is plugged into the computer and the computer is turned on for an entire month, MagicJack itself will be responsible for only about 14 cents of power over that month. Thus, the MagicJack itself is not responsible for the power usage but, rather, the computer itself is. If we assume 300 watts of power usage (including the MagicJack) and the computer is turned on 24 hours a day for the 30-day billing cycle, then the computer will have used 216Kwh in that time, costing $17.28 for that month (assuming 8 cents per Kwh again).
A point that I would like to make, from the arena of logic, is why would one wish to have the computer on at all times anyway? When one sleeps (6-8 hours a night), one can turn off the computer since I am sure that he will not be sleeping next to it and be ready to take a call while deep in slumber. Further, when one is at school/work, why leave the computer on? It makes no sense. So, as one can see, if one wished to do so, there are plenty of hours during which the computer could be turned off and not affect the ability to receive calls when one is actually around to receive them. This would save a lot of money on the electric bill. ;-) Presuming that one is asleep for, say, seven hours and is in university classes for five hours, that would mean that the amount of time the computer could be off would be a full 12 hours each day. The $17.28 above could be literally cut in half if one had the machine on only during the times that one is potentially at home.
In conclusion, while I do not feel MagicJack (or any similar software VoIP solution) is adequate, if one wants to give something to the kids as a toy or just have something more to plug into the computer just to say they can, then go for it. If one wishes instead to have a true alternative to POTS (Plain Old Telephone System, aka Ma Bell), then go with a real VoIP option such as Packet8 (which can be found at www.packet8.net). Based on what I have seen of user complaints regarding lack of adequate support, not to mention the few people with whom I've worked who have been very disgruntled by the lack of quality or capability to make successful "phone calls," I cannot say that I feel this is a good solution for the general public.
I hope this information is helpful. If anyone has any questions, I'll be glad to answer them. You can reach me through my business website at www.bdcusa.com
((UPDATE) To My -Magic Jack Costs Me $54.97 In Electricity! Review)
VoIP (Voice over Internet Protocol) is a wonderful technology that has been in development for many years. However, there is no software solution (e.g. MagicJack, Skype, etc.) that does the same level of job as a hardware solution (e.g. Packet8, Vonage). If one wishes to get top-notch service with few problems, then going with the albeit more expensive hardware option is the way to go. Between the two (Packet8 and Vonage), I have found that Packet8 is cheaper, gives better quality service, and has local service in many more locations (last count here in Kansas was over 60 localities for Packet8 as opposed to only three for Vonage). However, this is not a review of those providers.
MagicJack is a low-end, low-quality software solution. The USB dongle is nothing more than a glorified cable adapter that allows a telephone line to be hooked into a USB port. All the work of doing the conversion of the audio to data packets is done by the software, not the dongle. Because of this, there are many factors that affect the quality of the calls that are actually completed. (1) Speed of the processor that is available to MagicJack. This is affected by everything else that is running on the machine at the time, not to mention the overall speed of the processor to begin with and the OS that is being used on said machine. (Vista is MUCH more resource-hungry than Windows XP, for example.) (2) The amount of RAM that is available on the machine at the time. To use the service, software must be utilizied and, as such, it must be loaded into memory (RAM) to do its job: converting between data packets and audio in both directions as well as establishing the "phone call" and keeping it active until the completion of said call. If the machine has limited RAM, then Windows will try to use "virtual memory" to make up for the shortage. Virtual memory is the "swap file" that is located on the hard drive. File access is much slower than memory access (milliseconds (thousandths) as opposed to nanoseconds (billionths) and, therefore, if the software ends up utilizing some of the swap file, performance will go straight into the toilet. (3) The speed and quality of the Internet connection is of concern. If one tries to use MagicJack (or any other software VoIP solution) over dial-up, the quality will be atrocious! VoIP typically needs a stable 56Kbps to provide a good quality "phone call." Dial-up is not able to do that. While dial-up modems are capable of going up to 56Kbps, the phone companies have a limit of only 53Kbps being possible under pristine conditions. In nearly 30 years of telecommunications experience and 20 years of experience in owning a computer sales and repair service (in which I am not only the owner but also a field technician), I have never seen anyone who can maintain a top-notch dial-up connection for more than a minute or two, let alone at all times. The most common speeds are somewhere betweek 33kbps and 48Kbps, which puts MagicJack et al. in a deficit situation right from the start. Add to this the problem of bad copper wiring that is all too common in "the last mile" to the person's premises, especially the wiring in the walls of most buildings, dropped packets are common and every dropped packet means that some of the phone call is dropped. If one is lucky, the packet is able to be sent again. (If Magic Jack uses UDP instead of TCP, then re-transmission is not possible.) Hardware solutions do not have the problems associated with dial-up connections because they cannot be used with anything less than broadband. They also do not have the problems of processor and memory limitations since computers have nothing to do with them: they are devices that plug into one's router and then a regular telephone is connected to the VoIP device. Hardware solutions still have the problem of dropped packets, though, but this is less frequent since they operate over broadband connections (e.g. DSL, cable, Community Wireless, etc.).
Also, while on the subject of broadband, something else that can become an issue is the fact that many ISPs actually limit VoIP traffic going through their systems, so the quality of the connection could easily be reduced by the ISP in question itself. After all, the service is there for Internet connectivity, not speaking with Aunt June. (I personally don't agree with this concept but I mention it because it is a matter of fact and the way that ISPs look at it. Add to that the fact that many broadband ISPs also provide telephone services, this is a way to keep their direct competition more at bay.)
Now another point I should make about call quality is the sound hardware that one has on the computer, most notably the speakers and microphone. If one uses the freebie microphones that come with many sound cards and/or webcams nowadays, then voice quality going out will probably not be all that wonderful. In addition, if one doesn't position the microphone correctly (either keeping it too far from his mouth or erring the other way and "eating" the microphone (as is common with those who have no experience with microphone usage), then the pickup from the microphone is going to be terrible. (Look at where the microphones are held by talk show hosts, news reporters, public speakers who stand behind podiums, etc. They have their microphones about six inches from their mouths.) If the speakers hooked up to the computer are lackluster (such as the cheesy speakers built into some LCD monitors), the quality of the sound received will be just as lackluster.
Now, as for the power issues, it is true that any software-based system such as MagicJack requires that the machine be turned on and in normal mode (not standby) at all times to be ready to receive and make phone calls at all times. Just like a cellular phone, it will not work if it is turned off. Thus, if one does not normally leave the computer on at all times, then the electric bill will be higher, yes, as stated by EngineerG just above. Further, EngineerG's math is essentially correct, though I've not seen a 200-watt computer in a long time. Most computers nowadays, even though they have 500-watt power supplies or larger, tend to use about 300 watts even when just sitting and idling. However, that's a minor point. What I wish to say is that the USB device that MagicJack itself does have a very minor effect on the power consumption. All the rest is the computer CPU, hard drives, monitor, etc. The reason being that a USB-powered device is limited to only the amount of power able to be passed through the USB port. That is 500mA at 5VDC, which equates to 2.5 watts of power. To use a single kilowatt-hour (Kwh) of power, which averages around 8 cents the US, the MagicJack would need to be connected to the computer for 400 hours (about 17 days). Assuming that it is plugged into the computer and the computer is turned on for an entire month, MagicJack itself will be responsible for only about 14 cents of power over that month. Thus, the MagicJack itself is not responsible for the power usage but, rather, the computer itself is. If we assume 300 watts of power usage (including the MagicJack) and the computer is turned on 24 hours a day for the 30-day billing cycle, then the computer will have used 216Kwh in that time, costing $17.28 for that month (assuming 8 cents per Kwh again).
A point that I would like to make, from the arena of logic, is why would one wish to have the computer on at all times anyway? When one sleeps (6-8 hours a night), one can turn off the computer since I am sure that he will not be sleeping next to it and be ready to take a call while deep in slumber. Further, when one is at school/work, why leave the computer on? It makes no sense. So, as one can see, if one wished to do so, there are plenty of hours during which the computer could be turned off and not affect the ability to receive calls when one is actually around to receive them. This would save a lot of money on the electric bill. ;-) Presuming that one is asleep for, say, seven hours and is in university classes for five hours, that would mean that the amount of time the computer could be off would be a full 12 hours each day. The $17.28 above could be literally cut in half if one had the machine on only during the times that one is potentially at home.
In conclusion, while I do not feel MagicJack (or any similar software VoIP solution) is adequate, if one wants to give something to the kids as a toy or just have something more to plug into the computer just to say they can, then go for it. If one wishes instead to have a true alternative to POTS (Plain Old Telephone System, aka Ma Bell), then go with a real VoIP option such as Packet8 (which can be found at www.packet8.net). Based on what I have seen of user complaints regarding lack of adequate support, not to mention the few people with whom I've worked who have been very disgruntled by the lack of quality or capability to make successful "phone calls," I cannot say that I feel this is a good solution for the general public.
I hope this information is helpful. If anyone has any questions, I'll be glad to answer them. You can reach me through my business website at www.bdcusa.com
((UPDATE) To My -Magic Jack Costs Me $54.97 In Electricity! Review)
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--John
(Vista purchase then support)