Universal Technical Services or UTS Support Ticket

Created By:	Lindy	Last Reply:	nordictrackcs
Priority Level:	[High]	Status:	[Open]
Created:	10 months ago	Last Updated:	1 week ago
Department:	N/A	Replies:	1
Product:	NordicTrack Audiostrider 990

I have been trying for days to call for service. Our 14-month old NordicTrack Audiostrider 990 has a broken left link arm. I was on the phone for a total of 3 hours yesterday trying to get through. When your operators finally answer and ask for a contract number, there is a pause, as if they can't hear and then a hang up. That happened 5 times yesterday. I feel I have a useless warranty and a useless eliptical machine. I have no choice but to write to the Better Business Bureau. Every single comment on this web site is negative for this company. Sears should be ashamed for having them as their warranty company for their sports equipment.

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• Do not purchase extended warranty on exercise equipment from Sears
• experience with UTS
• Dreadful service
• On Hold 37 minutes
• NORDICTRACK
• UTS Warranty
• disappointed...
• Still Holding
• NEED REPAIR
• ANSWER THE PHONE!!
• UTS is horrible!
• very disappointed
• 1-08-09
• BAD BAD SERVICE
• repair needed
• Warranty

More

• AWFUL SERVICE
• Univeral Technical Service
• Bad Customer Service
• Service Request
• This is your business model??
• BAD BAD BAD
• Elliptical maintenance
• terrible service
• problem with proform treadmill
• Complaint
• Never Answer Phone
• Nordic Track extended warranty
• Never, Ever, Ever get a warranty from this company
• DO NOT BUY EXTENDED WITH THIS COMPANY

• ups service
• Lousy service
• Avoid this company, unbelievably poor customer service
• poor service
• wanting to get service in my area
• Disgruntled Customer
• Poor customer service
• Repair
• Worst Customer Service
• LG customer service
• DirecPath customer service
• Terrible Service
• Charged for a non working service
• Disconnecting service
• great customer service
• Service - Not

More

• the worst phone service ever!
• AT&T Complaint
• Unreliable cable internet...
• Prepaid,No Contract or Contract?
• Horrible Service
• bad service from the service =centers
• Waranty Service charges
• Customer Service
• dishwasher repair
• Poor Service
• Names
• service is very poor
• Sears Home services phone reps
• Poor service