gamestop Support Ticket - melbourne, Florida

return policies - used games

Created By: jonvillines's Picture jonvillines Last Reply: jonvillines's Picture jonvillines
Priority Level: [Medium] Status: [Open]
Created: 10 months ago Last Updated: 10 months ago
Department: N/A Replies: 0
Product: used games

I recently bought a game used from gamestop . I got it home and after about 3 weeks got to a point in the game where it froze up each time. I go to gamestop with the receipt and the guy just says that after 7 days its not their problem because I could have scratched the disc. I asked him about testing the games and he said they never test anything. I think there needs to be some real laws created to protect consumers with things like this , items that cant be determined if they work all the way through like games and software. I will never shop at gamestop again for anything as now I know if it does not work they blame me and after 7 days its just too bad.


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