Sears Home Service Support Ticket

refrigerator repair - Kenmore Refrigerator

Created By: philipe110's Picture philipe110 Last Reply: philipe110's Picture philipe110
Priority Level: [Medium] Status: [Open]
Created: 4 months ago Last Updated: 4 months ago
Department: N/A Replies: 0
Product: Kenmore Refrigerator

They scheduled appointment for 7/20, and called me to cancel and rescheduled it for 7/21---between 8 and 12 PM NO ONE SHOWED-- NO PHONE CALL FROM THEM!

I amde FOUR phone calls to Sears Repair Service---all to no avail. NO ONE cared that I sat here for FIVE HOURS, waiting for repair man! Your people cared LESS.

Will get a local repair man, and will ALSO cancel my order for a KENMORE refrigerator. What good is your product if you cannot service them????


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