Toys R Us Support Ticket

no toy delivered

Created By: lindasutter's Picture lindasutter Last Reply: lindasutter's Picture lindasutter
Priority Level: [High] Status: [Open]
Created: 11 months ago Last Updated: 11 months ago
Department: N/A Replies: 0

Bought two items from toysrus via internet with the third item for free. paid 16. 40 for shipping. my daughter never received the package.

I call today to notify them and asked if my daughter could just go to a toysrus in sacramento and pick up the moonsand items I had bought so my grandson could get his gift. But the customer service person was non accomodating. could care less because it was not affecting her or her children. I have not got the extra money to purchase more items. So, I will pass this on to anyone who cares to listen publically.


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