ecost.com Support Ticket

Created By:	benzgirl	Last Reply:	benzgirl
Priority Level:	[Low]	Status:	[Open]
Created:	1 month ago	Last Updated:	1 month ago
Department:	N/A	Replies:	0
Product:	Nintendo Wii

I stayed on your site for 1.5 hours today, refreshing constantly to two windows (one with cart, one on bargain page) waiting for the Wii sale. I have a high speed dedicated dsl line on the ATT GWAN, and a laptop with 4GB RAM, so speed was not an issue. All of a sudden, the screen showed that the offer had expired. NO WAY I missed it! I did not take one break from the refresh. When I called to find out what was wrong, I was told that you only offered one at that price. That's not an outrageous offer, that's just misleading! At first, the CS person told me that the system would update at midnight, but I'm an IT professional and I know how the update process works. A midnight update doesn't pertain to this issue.

Shame on you!

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