Toshiba America Inc Support Ticket

failed hard drive - Qosmio G15R laptop

Created By: doubleo's Picture doubleo Last Reply: doubleo's Picture doubleo
Priority Level: [Medium] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 0
Product: Qosmio G15R laptop

My Qosmio G15 is less than four years old, & has a failed hard drive. I spoke with several Customer Service reps, none of whom would acknowledge responsibility. I do not feel it's appropriate for a $3,000 computer to fail after less than four years, & believe I am entitled to restitution.


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