Toshiba America Inc Support Ticket

failed hard drive - Qosmio G15R laptop

Created By:	doubleo	Last Reply:	doubleo
Priority Level:	[Medium]	Status:	[Open]
Created:	2 months ago	Last Updated:	2 months ago
Department:	N/A	Replies:	0
Product:	Qosmio G15R laptop

My Qosmio G15 is less than four years old, & has a failed hard drive. I spoke with several Customer Service reps, none of whom would acknowledge responsibility. I do not feel it's appropriate for a $3,000 computer to fail after less than four years, & believe I am entitled to restitution.

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