T-Mobile USA Support Ticket
charge ME shipping for a defective product?
| Created By: |
weems
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Last Reply: |
weems
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| Priority Level: | [Medium] | Status: | [Open] |
| Created: | 1 month ago | Last Updated: | 1 month ago |
| Department: | N/A | Replies: | 0 |
I am being charged $10 for shipping for the replacement of a DEFECTIVE PRODUCT that YOU sold me - this is outrageous and makes me want to make sure that other people I know don't make the same mistake I did and sign up with your company. If you sell a DEFECTIVE PRODUCT, it seems only right that I shouldn't have to pay ANYTHING to have that fault OF YOURS rectified. You have a poor sense of Customer Support and I will go out of my way to let others know how awful your Customer Support service is.
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