T-Mobile USA Support Ticket

Created By:	weems	Last Reply:	weems
Priority Level:	[Medium]	Status:	[Open]
Created:	1 month ago	Last Updated:	1 month ago
Department:	N/A	Replies:	0

I am being charged $10 for shipping for the replacement of a DEFECTIVE PRODUCT that YOU sold me - this is outrageous and makes me want to make sure that other people I know don't make the same mistake I did and sign up with your company. If you sell a DEFECTIVE PRODUCT, it seems only right that I shouldn't have to pay ANYTHING to have that fault OF YOURS rectified. You have a poor sense of Customer Support and I will go out of my way to let others know how awful your Customer Support service is.

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