Broadway Photo Support Ticket - Brooklyn, New York

Created By:	daniol	Last Reply:	daniol
Priority Level:	[Low]	Status:	[Open]
Created:	5 months ago	Last Updated:	4 months ago
Department:	N/A	Replies:	0

I purchased HDR-XR520V, 240GB High Definition HDD Handycam Camcorder advertised FREE GROUND DELIVERY.

THE CAMCORDER IS BRAND NEW AND LOOK GREAT.
BUT MY SHOPPING EXPERIENCE WITH THEM WAS VERY LOUSY.

AFTER RECIVING MY CAMCODER I FIND OUT THAT I WAS OVER CHARGE $ 49.99

After I complained them on the phone they informed me it was a handling fee & insurance. I never authorized these extra charges that I was not aware. They never send me invoice about this extra charges just an email me

that we have received your order.
On the end they offer to credit half $25.00 back to me. But I’m steel not happy the way I have this extra charges.
Please be aware placing any orders with them. Even they say free shipping it is not free. They will charge you for Handling and other fees they want to include and very briefly note on the phone total amount $.... and never mention about handling and insurance fee separate they just include it in total amount. You are assuming they are honest people and doing right thing but not, please double check everything they say the best thing before authorize any charges ask them to mail you invoice so you can see what you was charge for.

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• Don't shop here!
• Broadway Photo
• DONT BUY BROADWAY OR PRESTIGE PHOTO
• DO not waste your time
• Broadway videocam shit
• Prestige
• CROOKS!
• Typo? ya right!
• GPS
• HDR-XR520V, 240GB High Definition HDD Handycam Camcorder

• out of area charge
• BEWARE they will charge twice!
• Unauthorized Charges
• If it sounds too good...
• Customer Service
• Consumer
• Don't Do IT!
• Overcharged
• CHEAP
• Terrible Company
• Feed
• care credit
• Horrible Experience
• Finance charge
• Quite possibly the worst
• Fraud, crooks, low lifes

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