Kohl's Support Ticket

Created By:	huskypup56	Last Reply:	huskypup56
Priority Level:	[High]	Status:	[Open]
Created:	11 months ago	Last Updated:	11 months ago
Department:	N/A	Replies:	0
Product:	customer service

I am so upset by a recent incident with Kohls.com customer service. Can they be any ruder or insensitive? Ordered two sets of NFL mugs for guaranteed Christmas delivery per their site, they didn't ship in time so they are being delivered on 12/29. Of course, I called and spent an hour with the rude customer service reps who informed me, nothing is ever guaranteed, that they messed up and didn't ship it in time, that it was my problem and that "come on, is it THAT important" that I get these items in time? As if these were stupid gifts for my family. What a terrible way to treat customers and to LIE to them to get them to order from you! I would think this is illegal!

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• Black friday sales
• Kohls Code of Ethics
• Tricky Retailer
• Kohl's Employee's
• Good sales shouldn't equal bad customer service
• bad business
• Deseret Ridge Phoenix AZ Location
• Kohl's Ex-Employee
• Rebate
• Rebate
• furious
• Employee attitude
• Very Rude Customer Service - Non-helpful
• gift cards
• Kohls
• never again

More

• try again
• Here is what works with Kohls
• DON'T BUY ONLINE!!!
• Kohls
• Don't buy at Kohl's.com!
• Needs impovement on all levels.
• Sales prices
• I bought my mother a $75 gift...

• Missed the exact delivery date but made it on Christmas morning
• UPS provides poor delivery service ... FedEx and USPS are better! - Poor delivery service!
• BAD service
• non delivery
• For a Christmas gift, I decided...
• ontime electronics
• Disappointing service!
• CAN'T COUNT ON THEM!!
• "I don't care about your families Christmas!"
• Horrible Customer Service
• Please BEWARE! This man is the...
• Very Very Bad!!!
• No delivery/lost order
• delivery
• bad sevice
• Very bad customer service.

More

• UPS - Late/No Delivery
• Out and Out Lies
• Don't trust SAHALIE!!!
• Very Rude Customer Service - Non-helpful
• Don't buy from thenaturalbedstore.com
• Dissatisfied Ex-customer
• Sleazy... just plain sleazy
• Poor service
• Dishonesty
• Worst customer service
• AT&T-Will give you a world of LIES
• Items Not Shipped
• really bad product
• Compliments & Hats Off to Linens 4 You