Melt-It Off with Mitch Gaylord Support Ticket - INTERNET, California

Unclear of charge to my Credit Card

Created By: cindylou's Picture cindylou Last Reply: cindylou's Picture cindylou
Priority Level: [High] Status: [Open]
Created: 1 year ago Last Updated: 4 months ago
Department: N/A Replies: 0

Place an order for Melt-It off with Mitch Gaylord via your 1-800-445-8121 number on 11/15/08. After the lengthly call and mutiliple 'declines' of various additional offers, the call ended w/o stating the amount being charged to my account or an offer to cancel my order. Please improve these options on your phone ordering system. It is important to the buyer to get the grand total being charged to their account and of course an option to accept or decline/change their mind! If an email address is supplied to you as I supplied, you should at a minimum follow-up with an email to the customer with a statement of the order/amount of the order for their records. ghesse@roadrunner.com


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