AT&T Inc. Support Ticket

U-Verse Cash Back Reward

Created By: kevdude's Picture kevdude Last Reply: kevdude's Picture kevdude
Priority Level: [Medium] Status: [Open]
Created: 5 months ago Last Updated: 5 months ago
Department: N/A Replies: 0

AT&T mailed be an offer for "$200 Cash Back when ordering new U-Verse TV U-200 or higher on line. I placed the order,the service was installed However when I went to the AT&T cash back reward center I was told I only qualified for a $50 reward. I called the reward center and was advised that I was only getting a $50 reward and the a monthly credit on my Internet service (a credit that I was already receiving before ordering U-Verse). I still have the original solicitation and it plainly states "Order online & get $200 CASH BACK" absolutly no mention of $50 cash back and a bill credit...


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