Travelocity.com Support Ticket

Travelocity.com duplicate charges on pre-cruise hotel and car package - pre-crusie and hotel pachage

Created By: angrytraveler's Picture angrytraveler Last Reply: angrytraveler's Picture angrytraveler
Priority Level: [High] Status: [Open]
Created: 6 months ago Last Updated: 6 months ago
Department: N/A Replies: 0
Product: pre-crusie and hotel pachage

Despite paying all charges in full 4 months before the cruise, I was charged by the hotel and car service for services prepaid.

After calling and emailing numerous times, I have had nothing resolved and am told that I do not have any past trips on my account despite charges on my credit card from travelocity, charges from the pre-cruise hotel and car company, as well as the fact that I actually went on the trip.

So far, travelocity has done nothing to remedy the situation and continues to make it worse. I will not use the company's service again.


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