CVS Pharmacy/CVS Caremark Corporation Support Ticket

Created By:	kjones01	Last Reply:	kjones01
Priority Level:	[High]	Status:	[Open]
Created:	10 months ago	Last Updated:	10 months ago
Department:	N/A	Replies:	0

Pharmacy manager Vicki filled a script for me named Avelox 01/02/09. After taking this medication, i then got sore throat and this was not my first time taking this medication. After taking 6 Avelox tablets, my MD asked that i discontinue that bottle ASAP. Upon returning explaining to Vicki what happened,Vicki the Pharmacy manager, said, "she couldn't do a thing about the medication not working". I asked could the medication have been shelfed to long, that's when Vicki got very defensive about the situation.Vicki looked in the system and said your insurance company paid the claim and there's nothing she could do about this matter.

I then spoke with the Store Manager Todd Horton who look at me with disrespect, when I asked him how to handle this matter. Todd answered, there's nothing he could do since Vickie was the Pharmacy manager and was very short with me. Also, i asked Mr.Horton for the store#, he paused and said in a very arrogant tone, that the store number is on your receipt but reluctantly wrote the information down. I'm extremely disappointed because that drug cost me through my insurance company about four hundred bucks. At this point, i wont be filling anymore scripts at this pharmacy due to the discuss and Poor Managerial Customer service i received from the store manager Todd Horton and Vicki the pharmacy manager. Sad to say, both are managers.

Store #2569

CUSTOMERS RESPOND HERE: Read the replies to this ticket Write a review about CVS Pharmacy/CVS Caremark Corporation! Create a support ticket for CVS Pharmacy/CVS Caremark Corporation! More CVS Pharmacy/CVS Caremark Corporation reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this ticket Click here to take the pledge

There are no replies yet.

• At the bottom of my receipt it...
• Jeers to the Pharmacy staff at CVS pharmacy
• Absolutely Abysmal
• Unsatisfactory Service
• cvs pharmacy
• PHARMACY TECH FOR 14 YEARS
• Mail Order Cancer Drugs
• Completely Negligent
• Incompetent Service
• Do not use CVS if you have ADAP
• COMPLAINT
• I'm DONE with CVS
• CVS Pharmacy: Respond to me
• CVS thinks they are the Doc
• Do Not Use This Service Unless You Enjoy Being Lied To!
• no one cares

More

• good job
• Unfulfilled Order
• Terrible Customer Service
• If you are not a Pharmacist, you are NOTHING to CVS.
• Appreciate employees as customers
• toothbrushes
• CVS/Caremark Mail Order
• Unfair to employees
• CVS Pharmacy-Ripoff Drug Prices
• negligence
• Stale Cigar and Blowing Smoke
• CVS customer service Islamorada Florida
• CVS customer service
• CVS customer service

• Terrible; Terrible; Terrible; It the worst thing ever.
• Terrible Customer Service
• terrible products
• Terrible, called to cancel...
• Terrible Customer Serivce - RUDE!
• Terrible
• Terrible!!!!!!!
• Terrible
• Acquasuperstore customer service
• Terrible Service
• Terrible Customer Service
• Terrible Company
• Terrible Internet Service Co.
• terrible
• Terrible Customer Service
• Brakeplanet Terrible Customer service

More

• complaint
• Cars.com commercials are terrible
• Cox is terrible
• Super Bad
• Terrible Telebrands Experience
• Clean up your act
• Paypal's service is great but some of their live support people are quite terrible
• Tuff Shed terrible customer service
• Terrible, Terrible
• McDonalds Terrible Service
• Terrible Return Policy
• Terrible experience
• GoPhone Customer Service
• Terrible Customer Service