Burger King Support Ticket - OAKLAND, New Jersey

Rude Associates and Managers - EMPLOYEES

Created By: Steve756's Picture Steve756 Last Reply: Steve756's Picture Steve756
Priority Level: [High] Status: [Open]
Created: 3 months ago Last Updated: 3 months ago
Department: N/A Replies: 0
Product: EMPLOYEES

I went to your oakland store on thursday 8-6. we went about 1020am. My son (which is only 5) wanted lunch now i knew you do not start serving lunch until 1030am. So i pulled up to the drive thru and the rude associate stated we don't serve lunch until 1030am. I was ok with that so we waited until 1045am before i went inside the restaurant and asked if i can order a kids meal. Your rude associate didn't say anything just walked away and talked to someone in the back. She was speaking spanish so i would not understand her. She then came back out and said we can't serve you lunch. I said your telling me that you will not serve my 5 yrs old son lunch when you clearly told me i had to wait till 1030am. I have to tell you being in the retail business this is totally unexceptiable. if i ever treated my customer like this i would lose everything and everyone. This was surpose to be a great day for my son and i. But instead it trun out to be a nightmare. i would really like someone to contact me asap. I will never go to this resturant again and i will be sure to make all my friends aware of this. You should NEVER SAY NO TO A CUSTOMER NEVER EVEN WHEN HE'S 5


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