Washington Mutual Bank / Credit Card Support Ticket

Reward Redemption - Credit Card

Created By: hoxielinden's Picture hoxielinden Last Reply: hoxielinden's Picture hoxielinden
Priority Level: [High] Status: [Open]
Created: 10 months ago Last Updated: 4 months ago
Department: N/A Replies: 0
Product: Credit Card

I was redeeming my rewards on wamurealrewards.com. I select the item that I want ($50 Applebees giftcard) and in the next screen, I change the quantity to 7. Note: I have two chances to notice if I picked the wrong product. I submit the order and I check the order has a different product. In the process, I notice that the system is upgrading and refreshing it products. This happened Saturday night, and I called 6 AM in the morning. They just refused to correct the error.


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