Comcast Support Ticket

Rebate

Created By: Irate's Picture Irate Last Reply: Irate's Picture Irate
Priority Level: [High] Status: [Open]
Created: 10 months ago Last Updated: 4 months ago
Department: N/A Replies: 0

I have copies of all the requested forms that were sent to you on Dec.4, 2008. You requested a completed rebate form, a copy of all pages of my first month's comcast high speed internet bill, and a copy of my order confirmation e-mail. These forms were all mailed Dec. 4, 2008. On Dec. 24,2008 you requested by e-mail:"please provide a copy of your cable invoice showing your cable account number and your cable provider." This invoice was already sent on Dec.4 and was included on the same invoice as my high speed internet bill from Comcast.However, to satisfy your request, I sent you a 2nd copy of my first Comcast bill after which you advised me the offer had expired. I am giving you one more chance to fulfill your obligation. Is this really the way you want to do business????


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