HHGregg Support Ticket

Poor service

Created By: spunky06's Picture spunky06 Last Reply: spunky06's Picture spunky06
Priority Level: [Low] Status: [Open]
Created: 10 months ago Last Updated: 10 months ago
Department: N/A Replies: 0

Total disregard for service after the sale. We received a refrigerator ( was supposed to be stainless) with exposed screws and BLACK front. NOT ONE TIME DID any employee ever return phone call or apologize for the mistakes.It took 2 months to receive the front panel and we ended up installing it ourselves after being blown off and lied to by employees for 2 weeks after panel was delivered. Very poor service and would NOT purchase from H.H. Gregg ever again!


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