VIA CRISTALINA Support Ticket

Poor service - customer service

Created By: pissedofinMD's Picture pissedofinMD Last Reply: pissedofinMD's Picture pissedofinMD
Priority Level: [High] Status: [Open]
Created: 11 months ago Last Updated: 11 months ago
Department: N/A Replies: 0
Product: customer service

Failure to communicate with your customers has lead me to order from another company. Their product arrived 3 days after ordering. When yours arrived after no response to my call or emails, you want to charge a restocking fee, not return my postage and make me pay to ship back to you.


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