direct tv Support Ticket

Please help me - DirecTv Company itself

Created By: Abhi1629's Picture Abhi1629 Last Reply: Abhi1629's Picture Abhi1629
Priority Level: [High] Status: [Open]
Created: 11 months ago Last Updated: 11 months ago
Department: N/A Replies: 0
Product: DirecTv Company itself

Dear,
I placed my order using phone. Person who took my order told me that you will get charged $29 including tax and you can commit for a year for service.
But in my service agreement they had given me higher package without my knowledge and charged $62 from credit card. And customer care is saying your commitment is for 2 years.
I did called customer care afer 3 days but no one is helping me. I am really very very disappointed by the way direct TV cheated me.

And when I am asking for cancellation they are asking $480. Please advice me, what I should do?


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