direct tv Support Ticket
Please help me - DirecTv Company itself
| Created By: |
Abhi1629
|
Last Reply: |
Abhi1629
|
| Priority Level: | [High] | Status: | [Open] |
| Created: | 11 months ago | Last Updated: | 11 months ago |
| Department: | N/A | Replies: | 0 |
| Product: | DirecTv Company itself | ||
I placed my order using phone. Person who took my order told me that you will get charged $29 including tax and you can commit for a year for service.
But in my service agreement they had given me higher package without my knowledge and charged $62 from credit card. And customer care is saying your commitment is for 2 years.
I did called customer care afer 3 days but no one is helping me. I am really very very disappointed by the way direct TV cheated me.
And when I am asking for cancellation they are asking $480. Please advice me, what I should do?
CUSTOMERS RESPOND HERE:
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BUSINESSES RESPOND HERE:
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