Verizon Communications Inc. Support Ticket

No Phone - Verizon Fios

Created By: jthayer179's Picture jthayer179 Last Reply: jthayer179's Picture jthayer179
Priority Level: [High] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 0
Product: Verizon Fios

On October 15, 2008 I asked that my service be transferred to a new address on November 24, 2008. On October 16, 2008 all service was disconnected. After 4 days Verizon TV and Internet (Fios) were restored at the old address. I still have no home phone and have been informed I will not have service until November 24, 2008. Meanwhile I have received two bills one for the old service and one for the new service. The Support Desk is unable to help. I was informed by the representative that 'this is a mess and I don't know how to solve it'.


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