Stub Hub Support Ticket
Misleading ticket listings and unhelpful, patronizing customer service - Celtics Tickets
| Created By: |
ALinMichigan
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Last Reply: |
ALinMichigan
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| Priority Level: | [Medium] | Status: | [Open] |
| Created: | 1 month ago | Last Updated: | 1 month ago |
| Department: | N/A | Replies: | 0 |
| Product: | Celtics Tickets | ||
I recently tried to buy 7 tickets to a Celtics game. Because Stubhub allows a single set of tickets to be listed multiple times, I was mislead into thinking there were seven tickets available when there were only six. After I purchased three and realized there weren't actually seven available, I called Stubhub to complain. Customer service was both unhelpful and patronizing, even though it was clear that they were in the wrong. I have begun posting a description of my experience at various websites, and I plan to continue to express my negative opinion of Stubhub online and to friends until these issues are satisfactorily addressed. I hope to hear from you.
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