Macy's East Inc Support Ticket - New York, New York

Created By:	AAsh	Last Reply:	AAsh
Priority Level:	[Emergency]	Status:	[Open]
Created:	3 weeks ago	Last Updated:	3 weeks ago
Department:	N/A	Replies:	0

I began a seasonal sales associate job at Macy's two weeks ago. Apparently from the beginning they treat you like a number, as Human Resources had applicants wait in a room for at least two hours prior to receiving an initial interview, which took all but five minutes, and then made us wait in addition at least two hours for a second interview if we were offered such.

My qualm is that after working there for two weeks I was only paid less than half the hours that I actually worked. Another problem is that Macy's actually holds your first week's pay. I don't understand the legality of this. When I complained to one of my managers, apparently my department has about four managers, she was extremely rude and unhelpful. I have received harassment from 3 of the 4 managers, which has included prejudice and badmouthing of me to other employees.
My colleagues have also been humiliated in front of customers by employees not even in their department who randomly interject in conversations. This is a very unprofessional environment. Even though I have received many accolades from customers, who have all been extremely happy with me, I have received no recognition of this service and only insults and harassment from management.

Also my schedule has been erratic and they lied to me about how my schedule would be, as they stated I would be working nights part time but I have worked full time days, even my first week I worked 6 straight days.

I have tried contacting human resources regarding my pay and apparently no one answers in the office and if you select human resources from the main line it just sends you to an automated message. This is really ridiculous. I am filing a complaint with the department of labor as it seems like no one is able to help me obtain my wages. I am not reporting to work until I am paid or assured that I can be paid. I am making sure people know about this extremely negative environment to work in.

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