Verizon Wireless Support Ticket
Loss of Extended Network, US Cellular - Extended Network Outage
| Created By: |
dijo012
|
Last Reply: |
dijo012
|
| Priority Level: | [High] | Status: | [Open] |
| Created: | 2 months ago | Last Updated: | 2 months ago |
| Department: | N/A | Replies: | 0 |
| Product: | Extended Network Outage | ||
As of Thursday afternoon (10/29/08) the 5 members of our Verizon Wireless family plan have not been able to access the extended network serviced by US Cellular.
Multiple calls to both Verizon Tech Support and US Cellular have only produced the same song-n-dance answers.
First it was 72 hours, then 2-5 days, now a supervisor is telling me 3-5 days with NO explaination as to what the problem is.
Different Techs have told me that 1) it is an agreement issue between Verizon & US Cellular and 2) that it is a firewall issue.
This morning a supervisor let slip that when an issue is widespread a Bulletin will be issued HOWEVER. She denies that a Tech told me there are over 40 Trouble Tickets in our area alone and that no Bulletin has been issued.
I travel a lot for work & I know for a fact that Verizon Wireless Extended Network service has been disrupted in ALL US Cellular areas.
I have been hearing more & more that Verison service & response has been sliping - will - it looks like this customer is going to be LEAVING !
|
Are you a decision maker at this company? Claim this company |
|
Company: Respond to this ticket |
|
Consumer: Read the replies to this ticket |
|
Write a review about Verizon Wireless! |
|
Create a support ticket for Verizon Wireless! |
|
More Verizon Wireless reviews, complaints, compliments and support tickets |
Ticket Replies
Share This Ticket
Digg
Facebook
Reddit
StumbleUpon
del.icio.us
GoogleMore Verizon Wireless reviews and tickets
- Customer Srevice
- Verizon good service
- We have been with Verizon...
- I was trialing several different...
- Needs a verizon tower!
- Verizon has to be one of the...
- MEGABYTES
- Verizon
- Still Happy With Your Service. "But" Your VCast Content Is Still Lagging Badly Behind...
- Why I left Verizon Wireless, but am still paying the price for their poor customer service.
- Verizon wireless xv6900 smart phone
- Verizons poor choice in smartphones
- screwed by Verizon
- European Data Service
- Verizon Wireless Is A (B) Student, With The Potential To Be An (A+)
- I purchased a cell phone in...
More
Similar reviews and tickets
- AT&T Service Sucks AT&T...
- Subject Malfunctioned Cellular...
- An Online Social Network One of a Kind, kinda look professional
- CREO Haire Care System
- Unicel / RCC I have had a phone...
- U S Cellular is ripping their...
- Instant funding sources from grantconnect.com
- packetloss
- Extended Warranty
- extended warranity
- Subject dish Network Review copy...
- Verizons poor choice in smartphones
- I want to warn people when...
- HCG diet? No thanks! Exercise as cure!!
- We have been customers of Dish...
- I bought a 40$ wireless network...
More
Welcome to MeasuredUp
- RESOLVE COMPLAINTS
- MAKE SUGGESTIONS
- GIVE ADVICE
- ANSWER QUESTIONS
- RECOMMEND COMPANIES
WHO WE ARE - MeasuredUp is the leading customer service resolution website where tens of thousands of consumers and participating companies connect and solve problemsHOW IT WORKS - Write a review explaining your complaint, question or suggestion. Then, participating partner company employees and customers answer you
GET STARTED NOW - Consumers and Companies, click the specific icons below to start a FREE direct connection to ask and answer questions
Click here to add this free widget to your website or blog!
[Top]
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Ma.gnolia
sk*rt
NewsVine
Slashdot
Windows Live