Ruralnetwireless Support Ticket

Lack of Response - Ruralnet Residential Service

Created By: JSweeney's Picture JSweeney Last Reply: JSweeney's Picture JSweeney
Priority Level: [High] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 0
Product: Ruralnet Residential Service

Over a week long period I have contacted your company via web based email form and on over seven occasions via voice mail. I am currently using your service but I need to be able to VPN into my work. On the one occasion we talked to a human, they assured us that your tech person would get back to us. Nobody ever has. When I call your tech number directly I get a mailbox full error. Please contact me so I can get this issue resolved and so that I can continue to use your service.


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