CareCredit GE MoneyBank Support Ticket - FL.

Created By:	bigface00	Last Reply:	bigface00
Priority Level:	[High]	Status:	[Open]
Created:	4 months ago	Last Updated:	4 months ago
Department:	N/A	Replies:	0
Product:	GE Money Bank

I got my GE account by purchasing a bed at Mattress Firm. Where the manager explain to us that account have interest free for48 months sd what you dont pay by that time interest will be added on the unpaid balance. Well back in Nov 2008 I was in the hospital missed a payment and they added on the interest on my account when it wasnt suppose to be added on until 4/2010. It's no where on my contract that state this would happen. Customer service said it ws on my statement. I dont think that's good enough statements are a courtesy that's not a way to let a consumer know interest is going to be slapped on account. But when I called customer service they said I need to contact Mattress Firm to remove interest. I went to Mattress Firm and they told me all they do is get people financed and that Ineed to speak with GE. I'm tired of the back & forth all I want is for the interest to be removed so that I can pay this account off ASAP. Can someone contact me please my @ is 678-457-4717.

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