priceline.com Incorporated Support Ticket

Hotel Bid

Created By: April's Picture April Last Reply: April's Picture April
Priority Level: [High] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 0

I am not happy with Priceline at all. I was searching for a hotel as my boss was going to attend a meeting at our corporate office. He was traveling with several associates from our company and needed to be in a hotel that was within walking distance of the meeting location.

Priceline requires you to put in your information and credit card or it will not advance to the next screen. I placed my bid and assumed that it would come back and tell me which hotels accepted my bid and give me the option to choose one. It did not do this, it automatically made a reservation.

The hotel that the reservation was made at was over 10 miles from the meeting location, even though in my search criteria I had said it had to be less than 10 miles. So over 10 miles is not in walking distance so we are not able to stay at the hotel it chose.

I called Priceline to try and cancel the reservation or at least change to a differant hotel. They said no, they can not make any changes to a reservation.

So now we are stuck paying for 5 rooms in a hotel that we will never stay in.

Needless to say now that I know this is how Priceline works I will not use it again nor will I recommend to a co worker or friend that is searching for a hotel.


CUSTOMERS RESPOND HERE:

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
More priceline.com Incorporated Reviews and Complaints More priceline.com Incorporated reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this ticket Companies: Respond to this ticket
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.

More priceline.com Incorporated reviews and tickets

Similar reviews and tickets


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team