Hollister Support Ticket - Trumbull, Connecticut

Created By:	movingdot	Last Reply:	movingdot
Priority Level:	[High]	Status:	[Open]
Created:	3 months ago	Last Updated:	3 months ago
Department:	N/A	Replies:	0

Hollister obviously hires very young help and does not train them in customer service. I bought a number of items there yesterday (on sale); I asked the checkout person (young woman) if there were any coupons or a credit card I could get that would give me a percentage off the first purchase -- she disparagingly answered, "No."

Additionally, she did not greet me when I came to the checkout. And here is the worse part; upon purchasing my items she did NOT say "Thank You." This is unheard of -- customers are thanked everywhere; at the grocery, the gas station; but NOT at this low-class attitude- laden Hollister counter!

The counter person threw things in a bag; did not fold them neatly...since she did not say "thank you, " I said "You're welcome, " she has so much disdain for the customer and is so self centered in her 17-year-oldish narcissism, she did not even "get" what I was saying, nor did she even acknowledge me or give me any eye contact.

Hollister has shameful training; a horrible store!

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