United Parcel Service, Inc. Support Ticket - Atlanta, Georgia

Honoring insurance claim - Insurance

Created By: saleen276's Picture saleen276 Last Reply: saleen276's Picture saleen276
Priority Level: [Emergency] Status: [Open]
Created: 3 months ago Last Updated: 3 months ago
Department: N/A Replies: 0
Product: Insurance

After selling an expensive item $2000.00 that I purchased insurance on with UPS and shipped item thur UPS (tracking # 1Z610X754219780041). When buyer received item it was destroyed, buyer returned item to me in original packaging and inside of original box and put box inside of another, after recieving item back I contacted UPS and was refused by UPS to have the item investigated. After numerious phone calls for 2 weeks and 3 attempts of sending pictures of the damaged item and packaging to UPS's insurance (Crawford) I was told by UPS and Crawford (UPS Insurance) that the bubble wrap I used has small bubbles and I should of used large bubbles and the claim was denied. I have been shipping thru UPS for about 10 years now and I check the UPS online requirements quite frenqently espacailly when sending expensive items like I did in this case. UPS online packing requirements says nothing about when to use what size bubble wrap.UPS and Crawford insurance have used one excuse after another not to honor the insurance claim and i feel they are committing consumer fraud by selling insurance and not honoring it..


CUSTOMERS RESPOND HERE:

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
More United Parcel Service, Inc. Reviews and Complaints More United Parcel Service, Inc. reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this ticket Companies: Respond to this ticket
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.

More United Parcel Service, Inc. reviews and tickets

Similar reviews and tickets


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team