Bloomex Support Ticket

Hamper not delivered

Created By:	unhappy1	Last Reply:	BloomexPR
Priority Level:	[Emergency]	Status:	[Open]
Created:	2 months ago	Last Updated:	1 month ago
Department:	N/A	Replies:	2

Classic Hamper meant to be delivered on the 11/11/08 was not delivered even though it was ordered on the 2nd Nov and paid for and I have emailed and phoned with no response.


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Ticket Replies

BloomexPR says: (1 month ago)

Hello,

We have received notification of your order problems from Measured Up. If you would be so kind as to provide your order number and your name so that we may review the details of your order and rectify your issues immediately. Please forward these details to mr@bloomex.ca.

We thank you for your patronage.
Bloomex Management

BloomexPR says: (1 month ago)

Hello,

Thank you for your feedback, we received your first support ticket, where we responded and asked if you could provide your name or your order number to mr@bloomex.ca so that we can look into the details of your order and resolve your issues. We place on average 300-800 orders a day, and we cannot access details or contact information without an order number. Please contact us as soon as possible so that we may resolve your issues to your satisfaction. Here are ways to contact us:

EMAIL:
mr@bloomex.ca
wecare@bloomex.ca
ONLINE:
http://bloomexpress.ca
PHONE:
1-888-912-5666

Thank in advance, we look forward to providing you with excellent customer service.

Bloomex Management

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