Greyhound Bus Support Ticket - Burlington,VT

Created By:	candle	Last Reply:	candle
Priority Level:	[Low]	Status:	[Open]
Created:	10 months ago	Last Updated:	4 months ago
Department:	N/A	Replies:	0

As I was buying my ticket at the counter an employee told me I should put some perfume on because he said I smelt like marijuana. The bus terminal was full of people and I was embarrassed by his remark because it had to have been someone else next to me. The employee said "I smoke too and I know what it is, and I always put some perfume on after, I'm just saying I work for a federal transportation company and could have you searched, I'm just warning you." I kindly gestured to him to keep his voice down, he was embarrassing me. He proceeded to suspect me, spoke louder and told me he could have me searched, call the border patrol and have dogs come and 'sniff me out' and that I should be thankful he was giving me a warning. I was terrified and mortified, I was so embarrassed and angry I left to come home and write this. I’m going back to catch a 1:45pm.
This is not the first incident with this particular employee. For three years, I've been taking the Greyhound (Vermont Transit) bus from Burlington to Boston once every month or so to see friends and family. The last incident I recall is when he got into a verbal argument with a passenger that was around his age and the employee was constantly pointing his finger at him. He then practically threw luggage underneath the bus. After everyone boarded the bus the employee came back on the bus, told the guy to never argue with him again, he said "I work here and I can kick people off if I wanted to". The guy apologized and the employee stared this passenger down being really inappropriate about it.

I have seen this employee embarrass people financially as well at the counter. He sticks his hands in people’s faces, he doesn’t wear a uniform in fact he wears big flashy earring and chains around his neck with a company vest over his pimped out sweatshirts. He obviously smokes marijuana (he told me so) and he acts like a fed. I personally think he acts like a pompous thug; he has no manners and is never friendly.

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