American Express Company Support Ticket

Delta Gold AMEX - Delta Gold AMEX

Created By: amexsucks's Picture amexsucks Last Reply: amexsucks's Picture amexsucks
Priority Level: [Emergency] Status: [Open]
Created: 8 months ago Last Updated: 8 months ago
Department: N/A Replies: 0
Product: Delta Gold AMEX

I am a Delta Airlines employee and got the Delta Gold AMEX in 2007 with a credit line of $1000. In November 2008 they lowered my credit limit to $600 without advising me first. When I called to ask why my limit was lowered, they said because I had too many delinquencies. In March 2009, my balance was $440 out of $600 and when I received my tax refund check, I paid them $440 and the rat bastards closed my account without telling me. I tried to make a purchase with my AMEX and it was denied so I called AMEX and the rep said they closed my account because of too many delinquencies. Now, I had these same delinquencies when I first opened the account. I paid my bills on time at least 99% of the time and paid more than my minimum due so why did they treat me this way. I am so hurt and disgusted. I was automatically paying my cell and internet bills with my AMEX and I was happy to earn Delta Skymiles. If anything they could have dropped my limit down to $400 but not close it especially when I have been doing the right thing by them. I hate AMEX and I will no longer try to persuade Delta passengers to sign up with AMEX.


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