BestBuy Support Ticket

Dell XPS 430 Best Buy - Dell XPS 430

Created By: NancyA's Picture NancyA Last Reply: NancyA's Picture NancyA
Priority Level: [Low] Status: [Open]
Created: 8 months ago Last Updated: 4 months ago
Department: N/A Replies: 0
Product: Dell XPS 430

Dell XPS 430--hard drive failure in less than two months. Only 30 days coverage by Best Buy. Dell is replacing hard drive. I am very disappointed that the drive failed and also that the technical information included with the system is scanty with not even a motherboard layout. The speakers that came with the PC were DOA as well. I did not ask for new ones, but simply used the ones I had as I didn't want the hassle--but now the hassle anyway, due to the hard drive failure. I have bought often from Best Buy in the past but now will not trust their merchandise. I'm not asking for help, simply lodging a complaint.


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