Hewlett-Packard (HP) Support Ticket - Palo Alto, California

Customer Support - CM2320nfMFP/CC436A

Created By: DavidFJudy's Picture DavidFJudy Last Reply: DavidFJudy's Picture DavidFJudy
Priority Level: [Medium] Status: [Open]
Created: 10 months ago Last Updated: 10 months ago
Department: N/A Replies: 0
Product: CM2320nfMFP/CC436A

I have purchased one of HP new Color all purpose Laserjet Printers/Copiers/Fax unit (CM2320nfMFP, CC436A).
I approached the "Help" sections of the printed manual and the internet help sections. Neither address the problems nor did they offer any solutions.
I contacted Customer Service for solutions to several problems that I believe can be quickly solved.
Customer Care was not even sure the product was HPs and transferred me to another department or line. The 24x7 customer service quickly became 8x7 and then a disconnect. This is after 30 min + on hold and navigating through menus to talk to a live person.


CUSTOMERS RESPOND HERE:

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
More Hewlett-Packard (HP) Reviews and Complaints More Hewlett-Packard (HP) reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this ticket Companies: Respond to this ticket
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.

More Hewlett-Packard (HP) reviews and tickets

Similar reviews and tickets


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team