Comcast Support Ticket

Comcast

Created By: jwmarin's Picture jwmarin Last Reply: jwmarin's Picture jwmarin
Priority Level: [Medium] Status: [Open]
Created: 7 months ago Last Updated: 7 months ago
Department: N/A Replies: 0

A Comcast van sideswiped my parked car on 3/27/2009, and kept on driving. Witnesses saw the accident, and saw the van leave the scene, but did not get the plate number. I filed a police report (report #040557, First District DC Police), and I've been in touch with the following people at Comcast:

Marlene and Harold at customer service (202-635-5100), damage claim #1158320
Mark Allen - 202-832-2001
Stephanie Wilkins - 202-635-5529
Jason Grimes - 301-836-9394

I continually get a run-around. It seems people think that no plate number means no responsibility. Someone at Comcast better step up and help resolve this situation, otherwise I will continue pursuing the issue via publicity on the web and elsewhere, through the police investigation, and through small claims court.

My blog about the problem is here: http://comcast-hitandrun.blogspot.com


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