Goin Postal Support Ticket - Seekonk, Massachusetts
BAD SERVICE!!!
| Created By: |
ka1mla
|
Last Reply: |
ka1mla
|
| Priority Level: | [High] | Status: | [Open] |
| Created: | 4 months ago | Last Updated: | 4 months ago |
| Department: | N/A | Replies: | 0 |
I dropped off a package to be sent to China on June 29th. I was VERY clear with these folks that this was an EXTREMELY important package for me and that I NEEDED it to arrive in China no later than the 15th of July. We discussed sending it UPS. I was told the package should arrive on July 7th and I was charged $70.00 for the shipment. On July 10th after being told my my Chinese contact that no package had yet arrived, I returned to the store. I was told that the package was not sent UPS, but was sent USPS instead! I was never contacted about this change and I was refunded no money. As of the date of this post (July 16th and a day now late and counting) STILL no arrival in China to my intended recipient! I'm NOT happy. These folks did not do right by me and have caused me much hardship and embarrassment with my Chinese contact. I do not do shipping for a living, but I know enough to know that the United States Postal Service does NOT operate within China. If I was consutled prior to this change in our aggreement, I would have refused the change because I know I would have no way to track this important package after it left the United States. BEWARE OF SHIPPING EXPRESS!!!
CUSTOMERS RESPOND HERE:
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BUSINESSES RESPOND HERE:
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