AT&T Support Ticket

Created By:	diana85	Last Reply:	diana85
Priority Level:	[Emergency]	Status:	[Open]
Created:	2 months ago	Last Updated:	2 months ago
Department:	N/A	Replies:	0
Product:	AT&T High Speed Internet

I'm extremely frustrated with the service at At&T , we have been with the company for years and recently moved to a new house and I have requested the service to be connected for over three weeks and I'm still waiting, what is more upseting is that they schedule service appointments and don't show up. I expect at least a courtesy call because I am using my time and I believe is valuable, I deserve to be respected as anyone else is. Second after the service person doesn't show up I call and they keep telling me that they don't see an order on file. I've been getting trasfer made complaints, spoke to managers and as of today I don't have the service. I go to school my husband works mainly from home and goes to school as well, we need the service at home, and AT&T is the only provider for the area. Please I need someone to help us with this issue!

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