ATT Wireless Support Ticket

3g Reception - Iphone - iPhone 3g

Created By: osmith78's Picture osmith78 Last Reply: osmith78's Picture osmith78
Priority Level: [High] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 0
Product: iPhone 3g

Three days ago, November 11, 2008, I began having problems with 3g data at one specific location (downtown Tulsa, OK). The problem does not exist a few miles away -- 3g works just fine. However, at 601 S. Boulder Ave., where I work, 3g is very slow (~10 kbs) or just times out. The indicator says I have full bars, and remains in 3g. However, once I switch to Edge, the data works fine at Edge speeds. I've reset my network settings, cleared my cache, but nothing improves the 3g speed at the one location.


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