wheelsnext.com Complaint

Reviewed by dissapointed
Please Improve

0

worst place to buy from, here's why...
1) they keep promising you they will get the job done but never send you anything
2) they withdraw your money immediately and don' even have the product they sell in stock. Then they say its a special order, even though its not listed as a special order online
3)they promise to call 24 hrs after you place your order to verify that what you purchased fits your car.. this sounds so awesome... but guess what they never call.
4)they promise you 4-6 days shipment time which is a lie.

All in all the company has a very nice website and a lots of high hopes but they are so aweful in their customer service and their standards.Bottom line they never get the job done and they just try to steal your money. Nobody gives you a straight answer or makes you feel like you are being treated with respect. Please please read this and all the other reviews on this site that Iso badly wish I read prior to buying from them and avoid wheelsnext at all cost. They are the worst. complete nightmare they should be shut down right away.

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WheelsnextAdmin says: (2 months ago)

0

Dear Customer,

Has your issue been resolved? If not please let us know. If your issue has been resolved, can you please response here that you have received your product or a refund. It is very unfair to judge a company by this board because we always solve our customers problems, but then no one ever comes back to post about how we resolve all our customer's issues. We have thousands of customers, but no company is perfect and we all make mistakes. Our company was recently recognized by Inc. Magazine in their Inc. 5000 list of America's Fastest Growing Companies. This accomplishment would have been impossible without superior customer service on our behalf. See the link here: http://blog.wheelsnext.com/index.cfm/2008/9/18/Wheelsnextcom-Named-to-Inc-Magazines-Inc-5000-Fastest-Growing-Companies. Thank you and we look forward to the opportunity to serve you all.

WheelsnextAdmin says: (2 months ago)

0

Dear Customer,

Has your issue been resolved? If not please let us know. If your issue has been resolved, can you please response here that you have received your product or a refund. It is very unfair to judge a company by this board because we always solve our customers problems, but then no one ever comes back to post about how we resolve all our customer's issues. We have thousands of customers, but no company is perfect and we all make mistakes. Our company was recently recognized by Inc. Magazine in their Inc. 5000 list of America's Fastest Growing Companies. This accomplishment would have been impossible without superior customer service on our behalf. See the link here: http://blog.wheelsnext.com/index.cfm/2008/9/18/Wheelsnextcom-Named-to-Inc-Magazines-Inc-5000-Fastest-Growing-Companies. Thank you and we look forward to the opportunity to serve you all.