Local Net Complaint

worst ever - dial up connection

bookat's Picture Reviewed by bookat
Please Improve 		0  

Been using this service for just over three weeks now, " IT SUCKS " ! They bald faced lied to me about there connection speed, and the amount of local contact #'s. I can brew a pot of coffee in the time it takes for a page to load .The only


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ripoff says: (3 months ago)
0  
We had the same experience and cancelled the service after a few weeks. Then the problems started. Read the complaint from the person who tried to cancel and my respoinse. "Ditto and be prepared. After a year and 4 mos. many request, we finally had to cancel the credit card they were using and the credit card company credited us 4 months charges - they couldn't go back any further. Then we began getting demanding phone calls and refusing to acknowledge that they had been cancelled. Now they are threatening a law suit in the state of New York for $50??? We thought about just paying the $50 - I mean they've already got a years worth, whats $50 more. But, will it stop there? My husband called the state attorney generals office and he was told that since we allowed them to access our credit card account, there is nothing we can legally do??? Can you believe! We have decided to complain to the FCC and file our own law suit here. I would like to put this company out of business" Good Luck


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