windstream Complaint

windstream - DSL

Reviewed by lostincountry
Complaint

Windstream promised broadband in our area three years ago before I decided to build here in rural Kentucky. They have not come one foot closer to me and refuse to deal with the issue. My wife is disabled and I have a heart condition and we depend on the internet. The dial up service is essentially worthless. I cannot even pull up a news story let alone any kind of internet research. The simple fact is that rural customers are treated like trash. Daily I see Winstream ads for $49 service for local, long distance and broadband. We are limited to having to have two lines (one for internet) at the cost of $100 a month. On a fixed income that is tough.

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Comments - Consumers and Companies Connect by Commenting

fedupwithwindstream says: (8 months ago)

You must have had the same sales person we did, 3 years and still waiting. Engineer let it slip that all they have to do is change the switch at the end of the street for dsl but won't go to the expense. Dial up costs, the phoneline @ $50 plus ISP, I refuse to use windstream for that. Speeds max 28.8 logon on a wetday, download -2Kbs. I can boil water for coffee in the time it takes to load a page

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DetailsReview Rating: 1 out of 5
Reviewed By: lostincountry
Company: windstream
Product: DSL
Date Added: 10 months ago

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windstream Complaint