Firestone Complete Auto Care Complaint

watch out for firestone

Reviewed by dgkaiser
Complaint

My Mother, a senior citizen went to firestone for a oil change 29.99 and when she checked out her bill was 224.99 thank goodness I review her bills when I saw it I looked it over and they somehow convinced her she needed a 140.00 wheel alignment warranty. she has a new car.. the rest of the money was they balanced her tires none of which she asked for. My mother doesnt even know what a wheel alignment is. I demanded the return the money and they said she was aware, but to this day she still doenst know. the took advantage of her age and knowledge, I did get the money back for her warranty but not the other things she had done that she didnt ask for. dont go to firestone for just a oil change without looking over everything.. mad in New Castle Delaware contact me at dgkaiser567@msn.com to hear more about thier shabby business

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