Visible.net, Inc. Complaint

very annoying telemarketer - Marketing

plea5ure's Picture Reviewed by plea5ure
Complaint 		 -1

today ive got a spamming call from this company. well i understand, tough economy right? but when you hire a telemarketer to call and MAKE SALES, GIVE THEM A BRIEF FREAKING GUIDELINE OR EDUCATE THEM FIRST. this telemarketer whos name was SHARI GRABER called and asked to speak with the owner of the company did not even introduced herself or that she was with visible.net and asked her which company are you calling from? and said 'this is an urgent issue about your website. you might be banned by google' hahahaha and she said she was on BEHALF OF GOOGLE. ARE YOU JOKING ME? i knew for an instant that this was a spamming call. our company is very busy. we dont like telemarketers telling us BS like your talking in behalf of google and keep saying SEL instead of SEO. im pretty sure she didnt even had a clue who she was talking to and what she is selling. she rushes on not even listening that we are on a test mode and thank you for your opportunity but will consider, she started yelling??? she was like WHY NOT?? IM TRYING TO HELP??? plz. ive got tons of calls from telemarketers and she was the most clueless person ive ever spoke to.

this is not the end.

i hung up on her then she calls back. and said WHY DID YOU HUNG UP ON ME??
am i your boyfriend? are you even old enough to work as a telemarketer? OMG.
then later on i received a email from her criticizing about how i was rude to her. BIG LAUGH. she thought that she was writing to her imaginary owner of the company. well sorry shari that was me :)

BOTTOM LINE- EDUCATE YOUR TELEMARKETERS AND HIRE SOMEONE THAT IS MATURE ENOUGH. and please dont waste busy ppls time.

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Visiblenet says: (3 months ago)
 0
This matter has been addressed with the individual who posted it. We requested that they update the review with this information as well.


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Visiblenet says: (3 months ago)
 0
Hi,

I apologize if your experience with one or more of our representatives was less than pleasant. I would be more than happy to receive your feedback, and would like it if you could contact me directly to discuss the situation. This is primarily so we can address your issue, and make any necessary changes on our end. Again, please accept our sincerest apologies, this is not the impression we hope to leave on any individual or company we speak to. If you would please call me at 888-820-5383 Ext #917. Thanks for the feedback.


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