Bloomex Complaint

unsatisfactory

jackojee's Picture Reviewed by jackojee
Complaint 		 0

I ordered a tedddybear bouquet for my grandchild online. The bouquet was described with roses and gerulas. The bouquet was delivered to the wrong address and was just carnations. Repeated attempts by myself and the BBB were ignored. All I asked was to have the flowers exchanged for the described ones.

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Maurice says: (7 months ago)
 0
I wanted to send you a quick note to thank you for expediting my flower order last week. It arrived as you outlined, getting there before my girlfriend left work last Thursday. If we did not get it delivered that day, the flowers would have waited until yesterday before she saw them. Needless to say, these flowers would not have been too fresh - she also had the pleasure to think abut them during her business trip, which scored huge points for me! So, your help and customer centric care is GREATLY appreciated. I will continue to do business with your organization, appreciate all that you've done! Please forward this note to your management team, I would like them to know that they have a VERY satisfied customer thanks to you! Maurice

LaurieBrisbane says: (8 months ago)
 0
My parents were thrilled with the gift basket. Delivered on the right day at the right time, even with a foot of snow on the ground! Well done and many thanks. Laurie Brisbane, Australia

LaurieBrisbane says: (8 months ago)
 0
My parents were thrilled with the gift basket. Delivered on the right day at the right time, even with a foot of snow on the ground! Well done and many thanks. Laurie Brisbane, Australia

pieret says: (8 months ago)
 0
I was told that the flowers were beautiful. I will for sure be utilizing your services in the future. Thank you Not sure if using feedback online will show my email. If so, do not use but otherwise it is OK




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