AcaiBurn Complaint

unauthorized charges/ not honoring their free trial - AcaiBurn

dpavlica's Picture Reviewed by dpavlica
Complaint
 0

A few days ago, I ordered the 30-day trial bottle of this product for $2.95 shipping. It was clearly stated on their web site that should I happen to cancel within 14 days, there would be no other charges. I have this in writing, saved screen shots from the web site when I ordered, all fully documented... if anyone wants to see this proof, just email me at d_pavlica at yahoo dot com.

I called today (well within that 14-day trial period) to cancel. First, there was a long wait to talk to a live person, about 25 minutes. Then I talked to a rude woman who told me that she is cancelling, and that there would be one last charge of $87.62 for the trial. With the shipping, that makes ninety bucks for their FREE TRIAL???? When I reminded her that I was cancelling well within their 14-day free trial period, she said it did not matter and started arguing with me then hung up the phone.

I called my credit card company and they said they were having a lot of problems with this company. They are scamming people all over, lots and lots of unauthorized charges. They also said that this company had a teeth whitening product, and lots of complaints over that too.

Being that I gave them my credit card number, there is no way of stopping any future charge. I would have to argue each one, and technically this is not fraud??!!! This is actually what my credit card company said. They suggested that I change my credit card number immediately, as this was the only way to prevent further charges, so I did.

This AcaiBurn company is awful. Stay away, blog about it, warn your friends.... there may actually be a legitimate business out there selling this stuff, but be veeeeeery careful. Definitely do your homework and spend a little time before placing the order to see if the company is legit and how many complaints are out there against it. This will save you lots of time in the end.

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