Comcast Complaint

terrible

Reviewed by whateverwhatev
Complaint

Comcast 's customer service is the worst of any company I have ever had the displeasure of dealing with. Wait times are excruciating, the maze of automatic options is terrible to navigate and when dealing with a person they frequently forward your problem on to some other person so they don't have to deal with it, leaving you to then explain your problem all over again. Comcast has no desire to make the customer happy. When Verizon becomes available in my area I will happily switch, even if the performance were not better and even if it were more expensive.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about Comcast!

	Create a support ticket for Comcast!

	More Comcast reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

cassie24 says: (7 months ago)

They just cancelled my installation again! I got a phone call at 240 (my appt was 1-3) and it was an automated message saying that the tech cancelled my appt because I was not home...only I was. The whole 2 hours just so I wouldn't miss them! Then I called right back and talked to a rep (~3 min later) and she said there's nothing she can do that he is already at another call. Really? In 3 minutes in Philadelphia he made it to another call? That's crazy. Also crazy is the $100 installation fee I have to pay!

luvinlife says: (1 year ago)

-1

Ha! What on earth makes you think Verizon is going to care more about you than Comcast???

View all comments

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 9x9 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More Comcast reviews

Similar reviews

MeasuredUp Success Stories

"MeasuredUp helped me connect with Sears. The customer service rep at Sears saw my complaint and sent me a message on how to solve the problem" Krista S.