Burger King Complaint

staff w/out customer concerned

Reviewed by haines
Complaint

This is about the night I went to BK around 10:30pm Sat night to order a regular decaf and an angry whopper which really made me angry but could not show it. I told the crew I want a whopper and a decaf and that I asked her to add 2 cream and 1 sugar to my coffee which she did not made any comment. She only told me about the amount which was $5.12. So I went to the cashier's window and found out there was no cream nor sugar in my decaf and that she told me " we are not allowed to. We are not like Mcdonald's. It's $5.12". So I paid and said you could have told me you can't add the cream or the sugar and she did not even look at me. What an employee you Burger King has or hwhat kind of training do you have in your company? And yes, you don't even have complaint section in any of your link or website. Now I know why Mcdo is way way ahead of you. Number one is the customer service. By the way, the store was in Haines City, Fl and store number is 9502.

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Burger King Complaint