Chadwicks of Boston Complaint

slimed!

taopit's Picture Reviewed by taopit
Please Improve
0  

I have been a Chadwicks customer for over 15 years. In recent months they have started charging me $25.00 "late fees" because they say that my payment is arriving one day past the due date.

I always send my payments 5-8 days ahead of the due date. The San Antonio
payment Center is typically a three business day mail journey. When I get assessed a late fee, then my interest rate zooms!

Chadwicks recently sent me a "gold card" membership account card. I didn't request this. It was sent due to my good credit standing and low balance. Instead of being treated like a "gold card" member would expect, I'm being preyed upon. Chadwicks knows that their customers cannot prove what day their payment arrives so, on that simple and convenient premise, they stick a fork in your backside!

Also, a phone payment is an additional $5.00 fee! I am closing my account and giving potential customers fair warning-this has become a predatory company that you need to avoid!


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