AttUverse Complaint

rotten service I am very dissatisfied - uverse

lindalee12's Picture Reviewed by lindalee12
Complaint 		 0

I am so sick of calling and asking for repair and help. I get the run around and am on hold for hours. I set up an appointment for repair tomorrow morning at 10 and you set it up for 2pm to 4 pm. Get you acts and stories together for the unsuspecting customer who uses your service. Brad or Brett gave me his I.D. to get back to him and I can't becuase you have no clue as to who he is. This needs to get resolved. I need to leave here at 1pm tomorrow afternoon and plan on spending little more time getting this resolved. Brad or Brett bb98lp@atttech support.

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Heidi says: (11 months ago)
 0
I completely agree with your comments. OurTook installation 2 technicians, the first one did not seem trained at all and just wanted to dash away from the project. Dropped our land line for 2 weeks (between technicians-disconnected my old home network so I had trouble re-connecting to a hard wired connection, the wireless adapter provided was junk-now the receiver is going up in price..hope the hold on to their year price==otherwise.. we will already thinking of going back to Charter




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