AT&T Wireless Complaint

ripped off a soldier - customer service & billing

masterdru11's Picture Reviewed by masterdru11
Complaint 		 0

i was deployed to iraq recently, and i set up an international plan so that i may call my wife. first month goes by and i have a bill over $1,000!!! after 2 days of me trying to connect with a special help number they gave me, they said the plan change was never made. AT&T would give me the run around about changing the plan and adjusting the charges. they said it was fixed and the next month i had an outrageous bill... again. we ended up canceling AT&T. customer service is garbage there.

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